As a policy holder, you might have the obligation to report a state of default (an overdues ≠ claims). Please check with your credit manager or broker on this duty. Our 'Payment Overdues' API allows to declare, update and monitor the payment overdues from your clients.
There are 3 use cases:
1. Report a state of default (overdue, overdueCategoryTypeCode = OVD).
You can report a state of default in the event of overdue payments from your client (above a certain amount), in accordance with the terms of your policy (refer to your conditions and deadlines, which are usually 15 days maximum from the date the buyer enters the state of default, to declare the default).
2. Request an extension period (overdueCategoryTypeCode = EXP).
You can postpone the due date by requesting an extension period (overdueCategoryTypeCode = EXP). This option allows you to amend the due date of a single invoice if needed
3. Request a rescheduling (overdueCategoryTypeCode = RES).
You can postpone the due date by requesting a rescheduling (overdueCategoryTypeCode = RES). This option is available if a repayment plan has been agreed upon.