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Frequently Asked Questions (FAQs)

Maintenance

2026 Planning

Stay updated with the latest maintenance schedules for REST integration and SmartLink (SOAP) services. Select the calendar you wish to review.  

 Open RESTView SOAP

2025 Planning

Explore maintenance schedules for REST integration and SmartLink (SOAP) services through the end of 2025. Select the calendar you wish to access.

Open REST  View SOAP

Other Resources

Covers V2 to V3

COVERS API V2 will be deprecated at the end of 2025, replaced by V3. See this document for migration details.

Download Document 

SOAP to REST

If you are a Smartlink Webservices client and looking to migrate to REST standard protocol , this transition guide will help you!

View details

Design guidelines

Explore insights on our APIs' design, jobId usage, webhook implementation, and pagination management.

 View the guide

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